Intuit My Experts – One place for all your experts

Intuit My Experts for QuickBooks

Ellie Mae, a leading provider of enterprise level, on-demand automated solutions for the residential mortgage industry, needed to get their desktop-based applications to the cloud to enable their brokers and customers to access the application across multiple devices.

  • Ways to access help and experts are inconsistent and scattered across products.
  • Proliferation of entry points to access expert services are inconsistent across products as they vary in location and function resulting in customer confusion.

Skills & Process

  • Photoshop
  • Axure
  • Persona Creation
  • Visual Design
  • Illustrator
  • Interaction
  • Information Architecture
  • Task Flow Analysis
  • Competitve Analysis
  • Content Strategy
  • Microinteractions
  • Prototyping

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